Shipping policy
Shipping Methods and Delivery Times
We strive to deliver your books in a timely and efficient manner. Please note the following details:
- Standard Shipping: Orders are processed within 1–2 business days and typically delivered within 5–7 business days.
- Expedited Shipping: Available for select locations with delivery in 2–3 business days. Additional charges may apply.
- International Shipping: Delivery times may vary depending on the destination, usually taking 10–15 business days.
Shipping Costs
Shipping costs are calculated based on the destination and shipping method selected at checkout.
- Free standard shipping for orders over $50 (domestic only).
Order Tracking
Once your order has been shipped, a confirmation email with tracking details will be sent to you. Use the tracking link to monitor the status of your delivery.
Damaged or Lost Items
If your book arrives damaged or is lost during shipping, please contact us immediately. We will work to resolve the issue promptly.
- Contact Email: askdremo@aol.com
Returns and Refunds
Books may be returned within 30 days of delivery if they are unused and in their original condition. Please note that shipping fees are non-refundable.
For more assistance, email us at askdremo@aol.com.